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Online is focused on providing the highest level of service
possible. We don't want you to worry about anything when
you use our service. That means that we will work with you
to customize our systems to work with yours seamlessly,
whether it is an HL-7 interface that you are looking for,
or some other customization, we will do whatever we can
to satisfy your needs. Our key objective is customer satisfaction.
We recognize above all else that teleradiology is a service
industry, and the way that we know that you have many choices
for teleradiology vendors.
We know that what sets us apart
from the other vendors is our extensive experience as a
regular day-time radiology group. This is where the roots
of our business lie. We were just like you. The average
time serving in a day-time radiology group for radiologists
at Online Radiology is 10+ years, with some doctors having
over 30 years of experience. From this experience, we recognize
that every radiology group is different, and that what unifies
them all in their selection of a teleradiology group is
their desire to know that their business is well covered
when they go home and that their patients will get exactly
the same radiological service at night that they do during
the day.
No. For most initial setups, our IT staff will help you every step of the way with the setup of a HIPAA compliant point-to-point VPN solution, or advise on the use of a HIPAA Compliant gateway device.
No. There is no standby fee. You only pay for the exams you have us read. There is zero risk in using our services.
